Refund policy

Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Certain types of goods are exempt from being returned, such as perishable items, downloadable products, and gift cards.

Non-Returnable Items:

  • Gift cards

  • Downloadable digital products (e-books, courses, etc.)

  • Sale/clearance items

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Late or Missing Refunds (if applicable)
If you haven’t received a refund yet:

  1. Check your bank account again.

  2. Contact your credit card company; it may take some time before your refund is officially posted.

  3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [your email here].

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email here] and we’ll provide instructions.

Shipping
To return your product, mail it to:
[Your business name]
[Your return address]

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping may be deducted from your refund.

Notes for Shopify Setup:

  • Replace [your email here], [Your business name], and [Your return address] with your real details.

  • You can shorten or extend the return period (e.g., 14 days instead of 30) based on your needs.

  • If you sell only digital products, you can simplify this policy to state: “All digital products are non-refundable.”